Support
A real person reads every email. Most questions are answered below, and anything else is one message away.
Email us
Tell us which app, which iPhone, and what happened. We reply within one business day.
support@stricktech.comApp pages
Help
Common questions
How do I cancel a subscription?
Open Settings on your iPhone, tap your name, then Subscriptions. Choose the app and tap Cancel Subscription. Cancel at least 24 hours before the current period ends to avoid being charged for the next one.
How do I restore a purchase on a new iPhone?
Sign in with the same Apple Account you used to subscribe, open the app, go to its paywall or settings and tap Restore Purchases.
How do I get a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in with your Apple Account, and choose the purchase you want to report.
My entries are not syncing between devices.
Make sure you are signed in to the same Apple Account on each device and that iCloud is turned on for the app in Settings > [your name] > iCloud. Sync can take a few minutes on a slow connection.
How do I delete my data?
Your content lives in your own iCloud account. Go to Settings > [your name] > iCloud > Manage Account Storage, choose the app and delete its data. Deleting the app removes local data.